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PSI does not consider customer support to be an additional item stuck to the end
of a project. Instead, SUPPORT is an integral part of our ongoing relationship
with a customer. Above all else, SUPPORT differentiates PSI from other service
providers in the industrial marketplace.
PSI supports our own systems as well as systems programmed and installed by other
vendors. The elements of support programs include the following:
- 24/7 phone and/or onsite support
- Multiple engineers knowledgeable and available to deal with systems.
- Remote modem and/or Internet access.
- SPEEDY RESPONSE
Our customers’ production facilities include high speed, high dollar-value
installations. If there are production problems, they need to be addressed
immediately.
PSI is headquartered in New Jersey. Our support efforts including around the
country and the world (Europe, Asia, South America). We have a program in place
to service remote geographic areas with affiliated local integrators.
Primary Systems, Inc.
8998 Route 18 North, Suite 212
Old Bridge, NJ 08857
Tel: (732)679-2200
Fax: (732)679-4747
Email: sales@primarysys.com
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